Coupon Terms of Use

1. General

1.1 Unless otherwise defined, the relevant interpretation definitions and terms in Appendix 1 of the above Terms of Use shall apply to these Coupon Terms of Use. To

1.2 By obtaining and using coupons, you agree to be bound by the terms and conditions related to the use of this coupon ("Coupon Terms of Use") and the terms of use entered with reference to these terms. To

2. Coupons are only valid on the platform. To

3. To use the coupon, the customer must enter the coupon code in the section provided on the checkout page. To

4. The coupon code can only be used for one order, unless the specific terms and conditions of the coupon specify otherwise. To

5. Under the following circumstances, Redwood reserves the right to cancel and/or modify the order and/or refuse to use coupons:

5.1 Redwood believes that the use of coupons is suspicious, does not meet its regulations, or has found fraud or potential fraud;

5.2 Redwood coupons are believed to have abuses, including but not limited to the use of multiple accounts (multiple accounts) for the exchange (exchange) coupons belonging to the same customer or groups in multiple checkouts (multiple checkouts by the same customer or customer) /Group. Redwood reserves the right to determine the definition of the same customer or group/group at its sole discretion, which may be based on name, phone number, email, address or other information; and/or

5.3 Redwood believes that the gift vouchers have been or will be used maliciously (including but not limited to reselling gift vouchers or using gift vouchers on orders for resale intent and purpose). To

6. You can only use different coupon codes to place an order at most 2 (twice) times a day. Orders that use more coupons than previously declared will be automatically cancelled. To

7. If you place an order with the same coupon code multiple times in a day, the order will be automatically cancelled. To

8. Unless otherwise specified in the special terms and conditions of the coupon or otherwise notified by Redwood, the coupon cannot be used in conjunction with other promotions or discounts, except for the discounted products already on the platform. To

9. Redwood may set special terms and conditions for certain coupons, including but not limited to the validity period, the number of discounts, the minimum purchase amount and charged products. If so, such specific terms and conditions will apply to the coupon usage terms related to the use and redemption of relevant coupons. To

10. Gift certificates cannot be exchanged for cash or redeemed. To

11. Redwood reserves the right to change the terms of use of this coupon or cancel any promotional activities at any time without notice. To

Credit purchase

Credit purchase terms

1. General

1.1 Unless otherwise defined, the definitions and conditions related to the interpretation in Annex 1 of the Terms of Use will apply to these credit purchase terms. To

1.2 By purchasing credit on the platform, you agree to be bound by the terms and conditions related to this credit purchase ("Credit Purchase Terms"), as well as the terms of use entered by reference to these credit purchase terms. To

2. The credit will be credited to the prepaid phone number entered on the platform recharge page. To avoid cancellation of the order, please make sure that the phone number entered is an accurate, valid, valid prepaid card phone number that matches the selected carrier. To

3. Because (a) the phone number entered by the customer is incorrect, and/or (b) the listed phone number is invalid, invalid, incomplete and/or other defects, the customer shall be responsible for the cancellation. To

4. The time of the last successful charge is the benchmark. Within one (one) month from the date of the last charge, the same phone number can only be charged up to 2 (two) times. To

5. The recharge limit mentioned in Article 4 applies to all nominal electronic pulses to be purchased. To

6. If the L/C purchase does not meet the L/C purchase terms or is deemed unreasonable and meets the following standards, Redwood reserves the right to cancel and/or reject the order:

6.1 The purchase of electronic credit is deemed suspicious or fraudulent by Redwood;

6.2 Use multiple accounts (multiple accounts) or multiple checkouts (multiple checkouts) associated with the same customer or group/group to complete replenishment. Redwood reserves the right to determine the same definition of customers based on name, phone number, email, address or other information; and/or

6.3 Redwood believes that the credit purchase is malicious (the purpose and intention is to resell). To

7. Redwood reserves the right to update these points purchase terms from time to time or cancel any promotional activities at any time without prior notice. By purchasing credit on the platform, you agree to abide by the credit recharge terms and all changes from time to time. If you do not agree to the credit purchase terms, you must not/stop accessing the platform and/or making credit purchases on the platform. To

Digital product terminology

Digital product term

1. General

1.1 By purchasing and/or using digital vouchers or coupons purchased on the platform ("Digital Products"), you, the customer (as defined in the Terms of Use) agree to be bound by these digital product terms ("Digital Product Terms") "), and the terms of use of the platform included in the terms of these digital products.

1.2 For the avoidance of doubt, the capitalized terms used and undefined in these Digital Product Terms have the same meanings as given in these Terms of Use. If there is a conflict between the provisions of these digital product terms and the terms of use, the provisions of this digital product terms shall prevail. To

1.3 You must refer to the product detail page ("product detail page") of the relevant digital product to understand any supplier-specific terms and conditions (as defined in the terms of use) and expiration date. To

2. Digital product publishing

2.1 When you purchase a digital product, you will receive the digital product through the email you provided and/or your Redwood account. To

2.2 If, for any reason, you fail to receive a digital product in accordance with these digital product terms, Redwood may provide you with a voucher at its sole discretion. Once you agree to accept the voucher, it means that you agree not to file any claims against the seller. To

2.3 You acknowledge that the purchase and reception of digital products depend on the issuance and availability of digital products. As a substitute for the seller, Redwood may be responsible for the delivery of the digital product, in which case Redwood will make reasonable efforts within the grace period specified on the product detail page of the digital product. To

3. Digital products-lost, stolen, misused or used prematurely

After purchase, the digital product is your responsibility. Any form of digital product, including the attached QR code, barcode, PIN code and/or serial number (hereinafter referred to as "code"), if lost or stolen, will be mistaken If used or used too early, it will not be replaced. To

4. Digital product conversion

4.1 Instructions on how to redeem digital products can be found on the product details page. To

4.2 The distribution of digital products may be affected by circumstances beyond Redwood's control, including but not limited to the availability of digital products, or the seller's failure to obtain merchant approval when redeeming digital products to provide merchant-related goods and services and service products. By purchasing digital products, you agree not to sue Redwood for errors, omissions, service interruptions, malfunctions, defects, or inability to replace digital products. To

4.3 The code can be used to exchange products and/or services at the seller’s premises or at the seller’s designated merchant premises, as described on the product details page.

5. Your obligations and use of digital products

5.1 You acknowledge and agree:

5.1.1 Digital products can only be exchanged within the time and place (if applicable) specified on the product details page;

5.1.2 Do not redeem digital products on the promotion invalid date (power outage) or specific promotion date (determined by the seller or Redwood);

5.1.3 You must not use digital products in any way that may adversely affect other customers' use of digital products and/or other services (as defined in the terms of use) or allow such customers to use digital products reasonably determined by Redwood;

5.1.4 Digital products are provided to you "as is", unless otherwise stipulated in this digital product terms;

5.1.5 The duplication, sale, resale or transaction of digital products is not allowed, and any attempt to conduct such activities entitles Redwood to cancel the selected digital products;

5.1.6 If the value of the digital product being exchanged is lower than the indicated face value, it will not result in cash rebates, money, or the right to a new digital product equivalent to the difference between the listed face value and the exchange value;

5.1.7 Digital products can be exchanged as a whole, but cannot be exchanged in installments;

5.1.8 It is up to the merchant to decide whether digital products can be used in conjunction with promotions, vouchers, third-party certificates or other coupons;

5.1.9 Using or purchasing a digital product means agreeing to the terms of this digital product;

5.1.10 You are responsible for all the information you submit, transmit or disclose during the purchase or exchange of any digital products; and

5.1.11 Customary or commercial or law enforcement, including (but not limited to) the order of numbers, authenticity, correctness, completeness, accuracy, timeliness, currency, non-infringement, marketability, or products suitable for any specific purpose Or code, but do not give up other provisions in these digital product terms. To

6. Refund, exchange and cancellation

6.1 Any purchased digital product cannot be returned, refunded, transferred, and/or cancelled after purchase, unless Redwood's sole discretion decides, as long as the digital product has not expired. To

6.2 The provided digital products cannot be exchanged for cash. Each seller can decide to exchange the issued digital products. To

6.3 In the event of a system failure of the seller or Redwood, Redwood may decide on its own whether to allow the replacement of digital products. To

6.4 The exchange of products (see terms of use for definitions) or services purchased using digital products will be subject to the seller's terms and conditions. To

6.5 Redwood reserves the right to cancel or refuse to use any digital products at its sole discretion, including but not limited to situations where Redwood believes or suspects fraudulent transactions. To

7. Availability of digital products

7.1 You acknowledge that the purchase or exchange of digital products depends on the availability of resources, including but not limited to the availability of platforms. To

7.2 Redwood makes no representations, warranties or guarantees in any form:

7.2.1 About the performance and capacity of the platform;

7.2.2 Digital products and codes are applicable and available at all times;

7.2.3 Regarding the accuracy, reliability, applicability, completeness or timeliness of digital products and/or codes;

7.2.4 Regarding the quality, applicability, safety or capability of the digital products issued by the seller;

7.2.5 Regarding the success of each digital product purchase transaction. To

7.3 You acknowledge and accept that Redwood has the sole discretion to suspend, terminate and/or terminate the purchase or redemption of digital products without prior notice and assumes no responsibility to you. To

8. Use and disclosure of data

8.1 You agree that Redwood has the right to use or disclose any information or data that you disclose in accordance with the privacy policy. You have the right to withdraw such consent in accordance with procedures determined by Redwood from time to time. To

8.2 The issuance of orders related to digital products may be processed by a third party designated by Redwood. In this case, you may receive direct communication with a digital product code from the third party. To

9. Other

9.1 The rights and protections granted to Redwood in accordance with these digital product terms will supplement the rights and protections granted to Redwood in accordance with the terms of use, privacy policy and other terms and conditions that you may agree to or accept. To

9.2 Any invalid, unenforceable or illegal provisions of these Digital Product Terms, Terms of Use, Privacy Policy and any other terms and conditions that you may agree to or accept will be implemented to the fullest extent in accordance with their terms, but otherwise will be considered It is divisible and will not affect the enforceability of other terms. These terms will continue to be valid and enforceable to the maximum extent permitted by law. Any changes to the terms of these digital products will be published on the platform or notified to you through other media. We encourage you to regularly review the terms of digital products on the platform. By purchasing digital products on the platform, you agree to be bound by any of the above changes after notifying or publishing such changes on the platform or through other media. If you do not agree to these changes, you will not purchase digital products. To

Communication channel

Terms of Use of Communication Channels

1. General

1.1 Unless otherwise defined, the definitions and provisions of the relevant interpretation in Appendix 1 of the Terms of Use shall apply to these terms of use of communication channels. To

1.2 By using and accessing the platform, you agree to abide by the terms and conditions related to the use of communication channels on this platform ("Communication Channel Terms of Use"), and the contained terms of use are quoted in the terms of channel use. This newsletter. To

2. area  

2.1 Redwood provides registered users with opportunities to express their personal opinions and share useful information, and provides users with the right to access the content area of ​​the website, so as to promote the interaction of platform users. When uploading content, especially personal comments or opinions, it is very important for users to use their common sense, mutual respect, and local social norms and expectations. Content that contains, implies or encourages hate speech, lawlessness, violence, criminal behavior or racial intolerance (or organizations committed to such ideas) will be removed from the platform and strictly prohibited. To

2.2 In addition, it is strictly prohibited to publish posts involving or indicating infringement of intellectual property rights. To

2.3 Redwood APP provides a series of communication channels (channels include but are not limited to product reviews, published buyer and seller chats, product descriptions created by users, comments, etc.). Through this channel, users can obtain real information, personal opinions and guidance on various topics, and allow you to upload opinions and content on the platform. The content posted or edited by the user is solely the opinions and responsibilities of the user or the parties displaying such content. To

2.4 The content and behavior of displaying or receiving such content must comply with the terms of use and terms of use of these communication channels. If there is any discrepancy between the terms of use of these communication channels and the terms of use, the terms of use shall prevail. To

References to personal or third-party products, services, or trademarks in the content do not mean that Redwood endorses the reference or ancillary claims against that party. Although Redwood will try to regulate or monitor all the comments and content displayed in order to maintain a trustworthy exchange of opinions, we are not responsible for any comments uploaded by you or a third party. To

3. General conditions of use of communication channels

3.1 You must be a registered and active user to comment or upload content. To

3.2 We may use your data (such as user ID, store name or your actual name) to identify you as the person displaying content to other users. To

3.3 We reserve the right to promote, delete or delete content from the platform at our sole discretion. To

3.4 We may limit the amount of content you can display on the platform. To

3.5 You acknowledge that all the views you create are public and public. To

4. Panduan

4.1 Strictly prohibit

The following are examples of prohibited content or actions in the platform content (product reviews, member-generated product descriptions and comments) section. The content and/or list of prohibited actions, including but not limited to:

(a) Allow, approve or instruct others to infringe copyright, trademark or other intellectual property rights. To

(b) Display copyrighted products or content without the permission or permission of the owner or copyright owner. To

(c) If necessary, use intellectual property without the explicit permission or permission of the owner or holder of the intellectual property. Redwood strongly supports users to write and display content to familiarize themselves with the Redwood program to help protect intellectual property, including advertising credits, including links, slogans, images, video logos, or company names in published content. To

(d) Use other Redwood users' pictures or text without the explicit permission of other users. To

(e) To purchase, sell or trade products or services registered outside the platform or located outside the platform to promote or advertise. To

(f) Put the posted content in the wrong category (wrong grouping) and display comments on the wrong channel. To

(g) Support, promote, promote or guide other parties to engage in activities that violate the law or violate any Redwood policy. To

(h) Display non-specific comments on the product. To

(i) Display content and any content prohibited by the product list policy. To

(j) Promote the distribution of prizes, lottery tickets, random images, raffle sales or any prizes. To

(k) Use HTML and JavaScript functions, including but not limited to JavaScript or real-time code, to repeatedly upload, overload, send spam or take other actions that affect the operation of the platform. To

(l) Use keywords, random links, inaccurate titles, texts, or other content not directly related to the content topic to gain attention or transfer members to such content. Manipulating content is strictly prohibited. To

(M) Advertising goods, auctions, services, or commercial websites, including information about "people trying to pass the authorities" to offer transactions, displays, or charitable fundraising activities. To

(n) It is generally prohibited to link content posted on Redwood to third-party websites, including links that contain proposals to trade, sell, or purchase goods or services outside of Redwood. To

(o) Create links to goods, services, or content prohibited by Redwood, or websites that provide goods, services, or content prohibited by Redwood. To

(p) Impersonating Redwood employees or other users. To

(q) Posting content that promotes or exaggerates hatred, violence, racial or religious intolerance, or content that supports organizations that hold such views. This includes posts of obscene, pornographic or adult content, abusive, abusive, hateful, divisive or abusive comments in materials (graphics or text), interpersonal disputes, or threats of violence. To

(r) Use obscene or very abusive language on the platform. To

(s) Display the personal contact information of any party in the publicly accessible part of the platform, including email, personal ID number, phone number, name, address, etc. To

(t) Discuss or re-upload deleted content or warning letters, or discuss about sanctioned or no longer registered users. To

(u) Upload all types of billing information, including but not limited to taxpayer identification number (NPWP), CVV code, bank account details, payment service provider details, which are not covered (not blocked). To

(v) Abusing the violent reporting function to report content in an improper way or in violation of regulations, because doing so violates Redwood's policy. To

(w) Increase or decrease of counterfeit content, including ratings and comments. To

4.2 Limited

(a) The use of obscene or obscene language on the platform is only allowed in the description and/or title of the product, where the title contains obscene or obscene words (for example: DVD movies with obscene terms in the title), and is clearly limited to the title The context. To

(b) Journalists, researchers, and third-party representatives need to obtain permission before posting or sending emails to users in their authorized identities.

5. Representations and warranties

5.1 The user agrees to any and all losses, financial liabilities, requirements, litigation, legal proceedings, investigations, investigations, content provided, published or created by the user to Redwood, its affiliates, managers, directors, agents, and employees. Or in any way related to inquiries, fees and expenses (including reasonable attorney's fees and fees), including but not limited to fraudulent advertising, defamation, infringement of publicity rights and/or privacy, copyright or trademark infringement. To

5.2 To the extent permitted by law, the platform is provided as is, without any guarantee of access, uninterrupted use by users, or any guarantee. Any oral or written advice or information obtained from Redwood or the platform does not provide any guarantee not expressly stated in this policy. To

5.3 By using the platform, the user hereby agrees that Redwood will not be responsible for incorrect transmission, technical failure, loss, interruption or unavailability of computer hardware or software, network connection, or failure, incompleteness, damage, routing of computer transmission, errors, garbled characters Or delays, or other errors or problems, whether caused by mechanical, human, electronic, or other factors, may limit the user's ability to participate in the platform. The user hereby authorizes Redwood to use the comments, information or ideas submitted to us by the user for any purpose without any notice, compensation or confirmation to the user,

6. Report violations

User content must comply with the terms of use and content policy and the terms and conditions outlined in the product list. To

In the event of a violation, users and content may be deleted or hidden, and may be subject to a series of sanctions (warnings and penalties), including restrictions on your purchase and sales rights on Redwood and account suspension/termination. To report a violation of this policy, please contact one of our customer service representatives via online chat. To

Gift card

``Gift Card Terms''

1. General

1.1 These terms and conditions apply to Redwood brand digital gift cards (gift cards) ("gift cards"). To

1.2 By purchasing or using a gift card, you agree to abide by the terms and conditions of the purchase and use of the gift card ("Gift Card Terms"), as well as the terms and conditions of the gift card entered with reference to these terms. To

1.3 For the avoidance of doubt, the capitalized terms used and undefined here have the same meaning as given in the terms of use. If there is a conflict between the gift card terms and the terms of use, as long as the difference is related to the use of the gift card, the provisions of these gift card terms apply. To

1.4 Customers should refer to the product details page (see below for definitions) to understand the specific terms and conditions and validity period of each gift card. To

2. Use of gift cards

2.1 Gift cards cannot be used to purchase other gift cards. To

2.2 If the value of your order exceeds the credit limit included in the gift card, you must use a different payment method to pay the excess bill. To

2.3 If the value of your order is lower than the value of the gift card, the balance of the gift card will be confiscated. To

2.4 Gift cards that have not been used within 6 (six) months from the date of issuance will expire unless otherwise stated on the product details page. To

2.5 The gift card can be transferred by the customer. To

2.6 For other instructions on how to redeem or use the gift card, please refer to the product details page of the gift card. To

3. The gift card is lost or stolen

Once purchased, the gift card will be the responsibility of the customer, and any lost or stolen gift card, including the attached digital code or password, will not be replaced. To

4. Customer Obligations

The customer acknowledges and agrees:

4.1 Gift cards can only be used within the time limit specified on the product details page;

4.2 Gift cards cannot be used on certain dates or certain promotional dates determined by Redwood;

4.3 Customers shall not use gift cards or allow the use of gift cards in any way that may adversely affect the use of gift cards by other customers and/or other services provided to such customers as reasonably determined by Redwood;

4.4 Gift cards are provided to customers "as is";

4.5 The customer is responsible for all information submitted, transmitted or provided by the customer during the purchase or use of the gift card;

4.6 Redwood expressly and the customer agree to waive any express or implied, statement or other guarantees, representations, guarantees, conditions, terms or conditions, or any representations or guarantees arising from use, custom or trade or legal implementation, including (not Limited) Regarding the order, originality, accuracy, completeness, accuracy, timeliness, currency, non-infringement, marketability, or applicability of the gift card for a specific purpose;

4.7 Redwood denies all guarantees, rights and remedies (including guarantees required by law or other requirements) that customers are legally entitled to to the maximum extent permitted by law. To

5. Refund, replacement and cancellation

5.1 Purchasing a gift card means that you agree that any purchased gift card cannot be refunded, refunded in cash (refund) or cancelled after the purchase due to customer requirements. If you do not agree with this, please do not buy a gift card. To

5.2 The issued gift card cannot be exchanged for cash. To

5.3 Only when Redwood's fault causes a systemic failure, Redwood can decide on its own to replace the gift card. To

5.4 Replacement of products or services purchased with gift cards will be subject to the seller’s terms and conditions. To

5.5 Redwood reserves the right to cancel or refuse to use any gift card at its discretion, including but not limited to discovering or suspecting fraudulent transactions. To

6. Availability of gift cards

6.1 The customer acknowledges that the purchase or redemption of gift cards depends on the availability of resources, including but not limited to the availability of the platform. To

6.2 Redwood will make reasonable efforts to maintain the performance and functions of the platform, but does not provide any form of guarantee. To

6.3 The customer accepts and acknowledges that Redwood may suspend, suspend and/or suspend the purchase or redemption of gift cards at its sole discretion without prior notice and does not assume any responsibility to the customer. To

7. Use and disclosure of data

7.1 The customer agrees that Redwood has the right to use or disclose any information or data disclosed by the customer in accordance with Redwood's privacy policy. The customer has the right to withdraw such consent in accordance with the procedures determined by Redwood. To

7.2 The fulfillment of gift card-related orders can be handled by Redwood partners. In this case, customers can receive gift card PIN codes directly from Redwood partners. To

8. Other

8.1. The rights and protections granted to Redwood under these gift card terms will be in addition to the rights and protections granted to Redwood based on the terms of use, privacy policy, and other terms and conditions that customers can agree to or accept. To

8.2. Any invalid, unenforceable or invalid terms in the gift card terms, terms of use, privacy policy and other terms and conditions that the customer may agree to or accept will continue to be implemented as far as possible in accordance with their terms, but otherwise they will be treated as separate And non-executable. For the application of any other terms to take effect, they must remain valid and enforceable to the maximum extent permitted by law. To

8.3. If there are signs that there is a violation of the gift card terms and/or other terms and conditions on the platform, Redwood may decide to suspend, stop and/or suspend the purchase or exchange of gift cards at its own discretion without prior notice and no responsibility to the customer . To

8.4. The rights and protections granted to Redwood under these gift card terms will supplement the rights and protections granted to Redwood based on the terms of use, privacy policy, and other terms and conditions that the customer can agree to or accept. To

8.5 Any clauses in the gift card terms, terms of use, privacy policy and other terms and conditions that may be agreed or accepted by the customer but are invalid, unenforceable or invalid will continue to be implemented in accordance with their terms, but will be considered independent and independent of any The application of other terms has no impact, and they must remain valid and enforceable within the maximum scope permitted by law.

Payment protection

Lazada payment protection policy

(Updated to August 2021)

By using a Redwood account, you agree to be bound by the terms of this Redwood Payment Protection Policy ("Payment Protection Policy"). "). This payment protection policy supplements the terms of use and privacy policy for your Redwood account. If the content of the terms of use is not specified in this payment protection policy, the provisions of the terms of use will apply. If this payment protects If the provisions of the policy conflict with the provisions of these terms of use, within the scope of the conflict, the provisions of this payment protection policy shall prevail. Unless otherwise specified in this article, capitalized terms have the same meaning as specified in the terms of use.

1.1 Prevent illegal transactions. To

If you follow the procedures set out in the Payment Protection Policy, Redwood will compensate you for unauthorized transactions (defined below). To

The "unauthorized transaction" occurred when the Redwood account was taken over fraudulently:

(1) Transactions using the amount held in Redwood, these amounts are not within your jurisdiction and will not benefit you;

(2) Transactions made using credit or debit cards stored in your Redwood account, these transactions are not within your control and will not benefit you; or

(3) Transactions are carried out from other accounts, these accounts are not within your control and will not benefit you.

Notwithstanding the foregoing, you are obligated to ensure the security of your Redwood account. If you allow someone to access your account by providing your login information, and vice versa, and they conduct transactions without your knowledge or your permission, you are responsible for all consequences of such use. To

1.2 Notify Lazada

(1) If you believe that an unauthorized transaction or unauthorized access to your Redwood account has occurred, you must notify Redwood immediately. In order to be eligible for compensation under this policy, you must notify us within 60 days from the date the unauthorized transaction first appeared in your account.

(2) You should log in to your account regularly and check your order history to ensure that there are no unauthorized transactions. Redwood will send you an email at the email address you provided notifying you of any transactions made in your account. You should check this transaction confirmation information to ensure that every transaction has been authorized by you and the information in your account is accurate.

(3) If there is an unauthorized transaction in your account, please contact customer service. You must provide a complete set of information and/or documents in accordance with the requirements specified on this page and our requirements in order to initiate an investigation. Redwood will only start an investigation after receiving all the information/documents.

1.3 Actions taken by Redwood after receiving the notice

(1) After you notify us and provide the complete information and/or documents requested by us, we will perform the following operations:

(a) We will investigate and determine whether an unauthorized transaction has occurred. To

(b) Redwood will complete the investigation within 2 working days from the date we receive all necessary information and/or documents. To

(c) Once we complete the investigation, we will notify you of our decision. To

(2) If we determine that the invalid transaction meets the conditions of Redwood payment protection, we will credit the entire amount of the invalid transaction to the relevant source designated by Redwood.

(3) If we determine that the unauthorized transaction does not meet the Redwood payment protection conditions, we will send you an email to notify you of our final decision.

1.4 Scope of protection

The following types of transactions are not within the scope of Redwood's payment protection policy:

(1) Disputes over the original transaction, for example, the product you purchased is not accepted;

(2) If we determine that there is fraud or negligence on behalf of the customer. For example, if we determine that you have deliberately provided your account credentials to a third party, are fraudulent, or have failed to take all steps and precautions to protect your account;

(3) If we determine that you have a reliable record of participating in and/or instigating fraudulent activities and/or unauthorized transaction disputes;

(4) If unauthorized transactions occur under unforeseen circumstances, including but not limited to natural disasters, war outbreaks, terrorist incidents, civil disturbances, etc. that are not under Redwood's control;

(5) If unauthorized transactions occur due to any terminal or system (including Redwood and Alipay) being affected, including but not limited to hacker attempts, banking system upgrades/faults, telecommunications downtime, etc., you know the ongoing unauthorized transactions Before the transaction;

(6) "Compromise by third-party partners": Unauthorized payments are the result of compromise by third-party partners such as cooperative banks; or

(7) Customers should be provided with any regulations or legal restrictions that prevent replacement.

1. Accept the terms and conditions

1.1. These platform participation tool terms and conditions ("Platform Terms") govern the use of platform participation tools and other related services (collectively referred to as "tools" and each "tool"). This service is managed by PT Ecart located at Capital Place, Level. Webportal Indonesia provides 20-21, Jalan Gatot Subroto Kav. 18, RT6/RW11, Kuningan Barat, Mampang Prapatan, Jakarta Selatan 12710, Indonesia (hereinafter referred to as "Redwood") on the Redwood website and/or mobile application ("Platform") superior.

1.2. By using any tool, you agree to be bound by the terms of the platform as a user (defined below). These platform terms are supplements to the terms of use and sales terms and conditions. These terms and conditions will continue to restrict your use of the platform and are hereby incorporated by reference into these platform terms. Unless otherwise defined, the definitions and conditions related to the interpretation in these terms of use apply to the terms of this platform.

1.3. The use of the tool may be subject to additional terms ("additional terms") determined by Redwood from time to time. For each tool, additional terms and conditions for managing the use of the tool can be accessed through the tool. If you do not agree to any additional terms, you must stop using the tools subject to these additional terms.

1.4. If there are any inconsistencies or conflicts between any documents mentioned in these platform terms, and these documents are not clearly resolved, the differences or conflicts will be resolved in descending order of priority as follows: related additional terms, platform terms, terms of use, and Conditions of sale.

2. Tool terms

2.1 The tools are provided only for the user's personal interests and entertainment purposes. The use of tools for commercial or commercial purposes is strictly prohibited.

2.2 Redwood may upgrade, change, suspend, interrupt or remove any tool from time to time without giving reasons or prior notice. If such upgrade, change, suspension, interruption or removal affects the use of the tool, Redwood will not be liable for any responsibility. The platform is up to you or prevents you from accessing any tools.

2.3 "User" refers to a customer who has downloaded the Redwood mobile application and registered a customer account on the platform. The use of certain tools may be subject to additional qualification conditions, which may be determined by Redwood at its sole discretion; such additional qualification conditions will be stipulated in the relevant additional terms.

2.4 Users are prohibited from using program running tools other than the relevant Redwood client program provided by Redwood (including all separate mobile application program interface pages). Examples of prohibited programs include, but are not limited to, automated robots and other tools designed to replace or supplement the related Redwood client programs provided by Redwood, including fully or partially automated scripts and programs that can be obtained by some users through the following methods Activate more advantages than other users, such as the automatic refresh function and the integrated search mechanism of other automated programs that use or guide the use of tools.

2.5 The user shall not perform any of the following actions under any circumstances:

(1) Create, develop or use any error, fraud, organ dysfunction syndrome and/or hacking, or any third-party software product tool that can change the result, function or game;

(ii) Use software that can mine or grab data or blocks or collect tool-related information.

(iii) Use any prizes obtained through the tool (including but not limited to virtual goods such as LazCoins, LazGems, discounts, brands or platform vouchers) for any purpose other than the purchase of platform products,

(iv) Sell, buy or exchange customer accounts on the platform,

The above includes all frauds, similar behaviors or behaviors that may have the same consequences as the above prohibited items.

Three, guarantee and responsibility

3.1 Redwood provides tools based on its technical and operational capabilities.

3.2 Except as expressly provided in the terms of this platform or any related additional terms, to the extent permitted by law, Redwood or any of its service providers or affiliates does not correct tools (including but not limited to performance, accuracy, availability and reliability), Any software or hardware used with the tool, any application or function accessed by the user using the tool, or the reliability or quality of the basic telecommunications network accessed by these users using the tool.

3.3 Tools are provided in basic "as is" ("as is") and "as available" ("as available"), and their availability depends on the availability, availability and reliability of the resources used to provide the tools (including, unlimited, Platforms, Redwood systems and related third-party tools), their downtime and unavailability (whether due to technical reasons, required maintenance work or other reasons), including events, conditions or reasons beyond Redwood’s control.

3.4 To the extent permitted by law, Redwood will not be liable for the user’s use, inability to use, tools (together, "responsibility") including but not limited to (i) the user’s violation of these platform terms, (ii) any suspected unauthorized transactions, interruptions , Errors, defects or unavailability of the platform, and (iii) any data loss or damage to any equipment, software or hardware used by the user to access the tool.

3.5 If no liability is excluded from clause 3.4 of the terms of this platform, then within the scope permitted by law, Redwood shall bear the maximum cumulative liability for each user for such liability, whether it is based on all applicable legal agreements, illegal acts or other no more than 50 US dollars (or the equivalent Indonesian rupiah, converted according to the foreign exchange rate of the Bank of Indonesia on the relevant date).

4. Content restrictions

4.1 Tools include various content, images, media and graphics that are protected by trademarks, copyrights or other means for the benefit of Redwood or third parties. Unless expressly permitted by the terms of this platform or otherwise agreed in writing by Redwood, no user or any third party may modify, copy, distribute, publicly copy or use this tool. Any purpose other than the purpose specified in Article 2.1 of the terms of this platform. Copyright information and brand names cannot be changed, hidden or deleted. The term "content" includes all and any data, images, text, graphics, music, sound, audio tracks, videos, software programs and codes, and any other information provided or developed by Redwood, as well as any such downloadable service.

4.2 Users should avoid any behavior that may affect or interfere with the normal operation of the platform, tools, or any personal services or functions on the platform. Users are also required to avoid any behavior that may lead to unauthorized access to data.

5. User Obligations

5.1 Each user acknowledges and agrees:

(i) Comply with all applicable laws and regulations when using the tool;

(ii) Comply with all applicable third-party terms (including but not limited to any applicable terms of use, policies and guidelines, and third-party sharing channel terms that the user may use to invite others to use the tool) and oppose the use of the user's tool;

(iii) Responsible for all information communicated, submitted or sent to Redwood or a third party from the user's account or device while using the tool;

(iv) Do not use or permit the use of tools in any way that may adversely affect the use of customers or other users of the tools, or the goodwill or reputation of Redwood or Redwood group companies; and

(v) Responsible for compliance with these platform terms.

5.2 If Redwood, in its sole discretion, discovers or suspects that the user has violated the terms of this platform or any related additional terms, Redwood may take all actions or remedial measures it deems appropriate. These actions include but are not limited to:

(i) Check the user's account;

(ii) Prevent, restrict or suspend users' access to the tool (or any part of it) or platform;

(iii) Report any suspected violations of any applicable laws, laws or regulations to relevant authorities, and cooperate with these authorities;

(iv) Confiscate any prizes obtained by the user for using the tool; and

(v) Cancel any order placed while the user is using the tool.

6. Data collected by Redwood

6.1 As long as the user uses the tool, Redwood may collect information from the user. Such information may include personal information uploaded, provided, or used by users, such as photos, names, and usernames.

6.2 Any personal information collected by Lazanda may be used by Lazanda, or shared or provided with third parties (including affiliates, third-party service providers and other users) for any or all of the following purposes:

(i) Display (as defined in the terms of use) related to the tool on the scoreboard of the platform;

(ii) Promote the management of tools and any prizes related to tools; and

(iii) Facilitate the use of tools.

6.3 For the avoidance of doubt, the privacy policy mentioned in these terms of use (and the notice of the purpose of data collection in it) applies to all personal information mentioned in the terms of this platform.

7. Other terms

7.1. If any terms of the terms of this platform or any additional terms are wholly or partly invalid, invalid or unenforceable at any time, the terms will be valid and any necessary deletion or modification will be made to make the terms effective and effective And can execute and influence the commercial use of Redwood. If such provisions cannot be deleted or changed in whole or in part in accordance with this article, such provisions or any part of them shall be deemed to not form part of these platform terms or any related additional terms if they are invalid, invalid or unenforceable. Where possible, and effectiveness,

7.2. Redwood reserves the right to change, modify, add or change these platform terms at any time, and Redwood decides that it is appropriate at its sole discretion. If the terms of this platform are changed, if you continue to use the tool after such changes, you will be bound by the revised terms of the platform, and you will be deemed to have agreed to the changes to the terms of the platform.

7.3. Redwood will not be responsible for non-performance, errors, performance interruptions or delays (or any part of them) under the terms of its obligations under the platform, or any inaccurate, unreliable or incompatible tools, if this is caused, whether by All or part of it is directly or indirectly caused by events or failures beyond Redwood's reasonable control.

7.4. The laws of the Republic of Indonesia apply and govern the terms of this platform. Any disputes caused by or related to the terms of this platform, including disputes about the existence, validity, interpretation, execution, violation or termination of the terms of this platform, or any non-contractual obligations arising from or related to the terms of this platform Disputes should be submitted and finally resolved in Jakarta in accordance with the arbitration regulations of the Indonesian National Arbitration Institution ("BANI Regulations"), which are deemed to be included based on the references in this article. The assembly consists of an arbitrator appointed by the chairman of BANI. The language of the arbitration shall be Indonesian. The place of arbitration is Jakarta.

7.5 Redwood may terminate these platform terms or any additional terms at any time, waiving the provisions of Article 1266 of the Indonesian Civil Code, so no court decision is required to terminate these platform terms or any additional terms.

I. Introduction

1.1. These terms apply to all users, including users who access, upload or view live content, user-generated content and professionally-generated content. By accessing the platform, you agree and agree to comply with:

(a) https://www.redwood.gdn

(b) These regulations;

(c) Privacy policy;

And any changes, revisions, updates or modifications related to the above made by us from time to time. To

1.2. We may change, revise, update or modify these terms at any time ("changes"). The changes will take effect when they are posted on the platform without any other notice. Once the changes are posted on the platform, you will be deemed to have agreed to the changes. You should check these terms on https://www.redwood.gdn regularly. To

1.3. You confirm:

(a) According to applicable laws, you are fully capable of agreeing to these terms; or

(b) You are the parent or legal guardian of the person using the platform and agree to these terms, and you will ensure that the person using the platform abides by and abides by these terms. To

1.4. If you are under the age of 18, you must obtain the permission of your parent or guardian to open an account on the platform. If you are the parent or guardian of the minor who created the account, you must accept and abide by these terms on behalf of the minor. You will be responsible for the minor’s behavior and you will be responsible for any expenses related to the minor’s on the platform Or service use. If you have not obtained the permission of your parents or guardians, you must stop using/accessing this platform or service. To

2. Use the platform

2.1 The platform allows users to upload user-generated content in the following forms: (a) general comments on the platform; (b) product reviews; (c) product recommendations; (d) product "before and after" effects; (e) short videos; (f) ) Product usage guide; (g) live broadcast (streaming); and any other functions, tools or mechanisms we publish on the platform. User-generated content will be published on the platform and made available to users. To

2.2 You acknowledge and understand that we only provide users with a platform for uploading content. You agree that you access the content at your own risk, and that any decision you make to view or access the content or any products or services you sell or purchase as a result of viewing or accessing the content is entirely up to you and the content provider. You are fully responsible for all content that you upload or otherwise provide on the platform. To

2.3 The Redwood platform may contain links to third-party websites that we do not own or control. We have no control over, and are not responsible for, the content, privacy policies or practices of any third-party websites. In addition, we will not and cannot review or modify the content of third-party websites. By using the platform, you expressly release us from any and all responsibilities arising from your use of any third-party website. To

2.4 We reserve the right to decide which users are allowed to access the functions provided by the platform (including viewing the content contained in the platform or uploading the content to the platform). You are not allowed to use another person’s account without permission. You are fully responsible for the activities that occur on your account, and you must ensure that your account password is safe. You may be liable for any loss or damage suffered by us or other third parties due to unauthorized use of your account. To

2.5 Before uploading any content to the platform, you will comply with all applicable laws, regulations, policies or guidelines, and obtain all necessary regulatory licenses (for example, any applicable licenses or approvals that you may need to display product advertisements). To

3. Your content

3.1 You confirm, declare and warrant that you own or possess the licenses, rights, approvals and permissions required to publish the content you submit; and, in addition to the live content, you give us permission for such materials that we publish on the platform in accordance with these terms All patents, trademarks, trade secrets, copyrights or other proprietary rights of. To

3.2 By uploading the content to the platform, you confirm that you own the copyrighted material of the content. If the content contains third-party copyrighted material that you do not own, please obtain permission from the copyright owner before uploading, sharing or distributing the content to the platform. To

3.3 Except for the live content, you retain all your ownership of the content. However, by using the platform, you grant us global, non-exclusive, royalty-free, sublicensable and transferable licenses to use, copy, distribute, create derivative works, display and/or execute service-related content, and Our efforts (and the successors and affiliates of our parent company) include but are not limited to the promotion and redistribution of some or all of the services (and derivative works) in any media format and through any media channels. To

3.4 Redwood will retain all ownership of all live content uploaded to the platform. This means that we will own any live broadcast content you create, and we will be able to use your live broadcast content under any circumstances (including use, copy, distribution, creation of derivative works, display, performance content, promotion and/or monetization of live broadcast Content) Even without consulting you. To

You hereby assign, transfer, and exclusively transfer Redwood content and all copies and versions of all rights, ownership and interests of any type and nature, including all rights related to and necessary for licensing and sales, including rights. Privacy and publicity. You further agree to sign and submit to Redwood when necessary all relevant documents and documents reasonably required by Redwood from time to time in order to establish, prove, execute or maintain its complete, exclusive, permanent and effective ownership on a global scale. All rights, ownership and interests of any type, type and nature in the live content. To

3.5 You also grant each user of the platform a non-exclusive license to access your content through the platform, and use, copy, distribute, display and execute such content within the scope permitted by the platform's functions and these terms. To

3.6 The above permission granted by you is permanent and irrevocable. To

3.7 You further agree that the content you upload to the platform does not contain any third-party copyrighted materials, or materials subject to intellectual property rights or other third-party proprietary rights, unless you obtain the legal owner of the material or your permission. Otherwise, it is legally entitled to display the material and grant us all the license rights granted in these terms. To

3.8 Redwood does not in any way endorse any content uploaded to the platform or use of the service by any other user or licensor, or any opinions, suggestions or suggestions expressed therein, we expressly disclaim any and all responsibilities related to the content.

4. Prohibited content

4.1. You agree not to upload or provide any restricted content. To

4.2. Without affecting the above generality, you must comply with the following restrictions:

(a) No offensive content, such as defamatory content, content involving violence, cruelty, nudity, sex, sexual perversion, pornography, sexual degradation, prostitution, offensive language, abusive quotes or hate speech; or content that is obscene, obscene, False or offensive content, regardless of whether there is malice or the intention to harass, abuse, threaten, or harass anyone. To

(b) There is no content that is not suitable for users aged 18 and below. To

(c) There is no content that promotes terror or terror-related activities. To

(d) Nothing mentions physical, mental or sensory disorders. To

(e) There is no content that encourages the public to engage in or promote illegal behavior, violence, sales or consumption of narcotics, psychotropic substances or other addictive substances. To

(f) No offensive, subversive or inflammatory content, such as inciting or promoting content that conflicts with the country or any part of its constitution, government or law; or inciting or promoting group, ethnicity, race, religion or gender Conflicts, or damage religious or cultural beliefs. To

(g) There is no content involving gambling, such as games, lotteries, horse racing, sports betting, astrology, feng shui, palmistry or any other type of fortune telling. To

(h) Without the written consent of parents or legal guardians, content that involves minors is not allowed. To

(i) There is no content related to or related to any content prohibited or counterfeited by any laws and regulations. To

(j) There is no content that infringes on intellectual property rights or causes confusion with other organizations or individuals. To

(k) Without the explicit written consent of the organization or individual, there is no content that pretends to be the organization or individual. To

(l) There is no content that violates data protection and intellectual property laws and regulations. To

(m) There is no misleading, false or deceptive content (for example, content that is misleading about the price of the product sold, and false claims that the product is restricted or provided

The content of the free gift). To

(n) Unless permitted by applicable laws, regulations, policies or guidelines, content containing words such as "best", "best", "first", "verified", "first-rate" or similar words shall not be used. To

(o) Unless permitted by applicable laws, regulations, policies or guidelines (for sellers), there is no content that directly compares the price, quality and efficiency of your products with other products. To

4.3. If your content involves the use of physical behavior (for example, doing so will bring about the risk of injury or damage to property or personnel), you must ensure that "don't try" or words with similar meaning are highlighted on the content. To

4.4. We do not allow any activities that infringe copyright and intellectual property rights on the platform. If the content is reasonably notified in accordance with applicable intellectual property laws that the content infringes the intellectual property rights of others, we will delete all content. To

4.5. We reserve the right to delete any content without prior notice to you or the reason for the deletion. To

4.6. You agree that Redwood shall not be liable in any way for any loss or damage suffered as a result of Redwood's exercise of discretion to delete content. To

5. User's specific requirements for live broadcast content

5.1 Only presenters (including users or vendors who wish to attend in person during the live broadcast or live broadcast) can appear or be displayed in your live broadcast content. Submissions must be submitted by the presenter through the seller center or through the Redwood mobile app, or at our discretion, acceptance is at our absolute and absolute discretion. To

5.2 Speakers must comply with the conditions we provided when applying for the position of speaker. We may change these terms from time to time. The presenter’s submission is subject to the terms in effect at the time of submission, regardless of whether the presenter’s submission is a new submission or resubmission. To

5.3 The presenter must abide by the terms and conditions or other policies published by us. The presenter must not instigate, promote or condone behavior that violates such regulations. To

5.4 If we determine that the host has failed to comply with our terms and conditions or policies, or for any other reason that Redwood deems necessary, the host must follow our instructions, including immediately terminating or deleting the live content, downgrading all stored live content, and If Presenter fails to comply, publicly notify other users on the platform. Redwood also reserves the right to stop the live broadcast immediately at any time at its sole discretion, without providing any reason. To

5.5 If the anchor is authorized by the seller to display live content, the seller will be liable for the actions, violations and omissions of the anchor, the anchor’s employees or agents, just like the anchor’s actions, violations or omissions. The seller, and will always be responsible to us for its obligations under these terms. To

5.6 Redwood has the absolute discretion to revoke or terminate the status of presenters and the right to appoint or appoint presenters. To

5.7 The presenter must also ensure that the users participating in the live content interaction abide by our published policies. The presenter must not incite, promote, or condone users to violate these policies. To

5.8 The anchor must dress appropriately during the live broadcast, and avoid wearing inappropriate clothing (such as vulgar or obscene, degrading religious or cultural traditions, or clothing with offensive language). Work clothes must be clean, tidy and professional, with the following special regulations:

(a) The speaker must not wear clothes that expose sensitive parts of the body, including only underwear;

(b) The host shall not wear the uniforms or clothing of government agencies, armed forces or any organization. To

5.9 According to applicable laws, regulations, policies or guidelines, only audiovisual content including songs and videos are allowed to be displayed, including the following:

(a) Personal data protection regulations;

(b) Intellectual Property Protection Regulations;

(c) Regulations on electronic information and transactions;

(d) Film censorship regulations;

(e) Provisions on content; and

(f) Consumer Protection Regulations. To

It is the user's responsibility to ensure that its content complies with applicable laws, regulations, policies or guidelines and any changes made to applicable laws, regulations, policies or guidelines by corresponding regulatory agencies. Please note that audiovisual content with pornographic themes is strictly prohibited at any time. To

5.10 Do not display items with inflammatory or offensive elements, including but not limited to items that are sexually provocative, demean religious or racial harmony, mention disability, or demean nationalist themes

. To

5.11 Do not promote or support illegal behavior, such as drugs, gambling, or possession of weapons. To

5.12 Do not carry out high-risk actions or activities. To

5.13 Do not show or pay attention to nude or sensitive body parts, such as the chest, buttocks and groin. To

5.14 Do not promote or support organizations that promote illegal pyramid schemes. To

5.15 Do not abuse or attack others (including but not limited to alcoholism, self-harm, suicide, mutual harm, cruelty to animals, ingestion of objects that cause harm (such as animate or inanimate objects).

5.16 Do not broadcast live broadcasts in sensitive locations such as hospitals, cemeteries, nurseries, schools, or government buildings. To

6. Redwood Software License and Proprietary Rights

6.1. All intellectual property rights on the platform, whether registered or not, including any professionally created content or information content on the platform, and all website designs, trademarks, logos, text, graphics, software, photos, videos, music, sound, and Their selection and management, all software compilation, source code and basic software (collectively referred to as "intellectual property rights") remain the property of us or our affiliates or third-party intellectual property owners (if applicable). All content on this platform is protected by applicable intellectual property laws. To

6.2. Unless expressly permitted by the terms, it is not allowed to copy, reproduce, distribute, license, transfer, publish, or dispose of the platform, intellectual property rights and content or any part of it in any form in any form. You may not disassemble, decompile or reverse engineer the platform.

7. Prohibit the use of the platform

7.1. Redwood hereby grants you the non-exclusive, non-transferable and revocable right to use the platform specified in these terms, provided that you do not perform any of the following operations when using the platform:

A sort of. Download or record content, unless you see the "download" button or link to download content displayed by Redwood on the platform; make unauthorized copies, modify, adapt, translate, reverse engineer, disassemble, decompile or create a platform or Derivative works of any content, including documents, tables, or documents (or any part of them) or specify or try to determine the source code (source code) code), services, or algorithms, methods or technologies contained in any derivative works;

Distribute, license, transfer or sell all or part of the platform or any derivative works;

C. Use the platform for commercial or unauthorized purposes without our express written consent, including disseminating or promoting commercial advertisements or soliciting or spam;

d. Impersonate any person or entity, or misrepresent or describe you or your affiliation with any person or entity, including the impression that you upload, display, transmit, share or otherwise provide any content from the platform;

e. Intimidate, abuse, harass or harass others, or promote pornography, violence or discrimination based on race, gender, religion, nationality, disability, sexual orientation or age;

F. Use or attempt to use another person’s account, service or system without consent, or create a false identity on the platform;

G. Use the platform in a way that may undermine the purpose of the platform, such as trading reviews with other users or writing or soliciting false reviews;

H. Use or activate any automated system, including but not limited to "robots" or "spiders" to upload, transmit, distribute, store or otherwise provide any files containing viruses, Trojan horses, worms, logic bombs (logic bombs), or other Hazardous or technically hazardous materials, or access to any part of the platform that we have not explicitly allowed you to access. You also must not use any automated system or software that may overwhelm the platform or the server of the Redwood content service in any way, including but not limited to causing a distributed denial of service attack on the Redwood platform or content service. To

A generation. Bypass the internal performance of the platform (including security functions) (including changing the code or interface (interface) platform or Redwood content service);

j. "Harm" other users on the platform, including the disclosure of other users' personal information (including names, email addresses, addresses, and phone numbers);

gram. Promote products sold on websites other than Redwood;

Lake allows or participates in fraudulent acts against users, Redwood or third parties, including the use of robots or technologies to increase page views, followers or sales, or manipulate or falsify data;

Meter. Promote or promote the sale of counterfeit goods or goods that infringe the intellectual property rights of third parties; and

n. Upload, share or distribute content that may affect other users' use of the platform, Redwood's content services, or Redwood's goodwill or reputation. To

8. What can we do if you violate these terms

8.1 You agree that the relevant provisions of the platform content specified in these terms or the use of services violate any applicable laws or these terms, and you agree that these terms do not affect Redwood's other rights and remedies under these terms or in the law. These steps include:

(a) Delete the content immediately;

(b) Delete any or all stored content;

(c) Suspend or terminate your account;

(d) You are prohibited from entering the platform or using the service for a period of time or permanently; or

(e) Take other actions against you or any account you may have registered with Redwood. To

8.2 We may delete any content you upload to the platform or prevent others from accessing any content you upload to the platform for any reason, including:

(a) We have sole discretion to consider content as prohibited content;

(b) We have received requests from any authoritative organization to delete content;

(c) When we receive complaints from other users about the content. To

8.3 When you own your content, you agree that we will have the right to modify your content (including splicing, cutting or editing your content) and distribute your content (regardless of whether it is modified) without your permission. You also grant Redwood a permanent, global, non-exclusive, royalty-free, sublicensable and transferable license to use, store, copy, copy, share, display or prepare derivative works (modification or Unmodified). To

8.4 When you upload content to the platform, you agree that we will disclose your identity to other third parties (including any details shared when you open an account on the platform). To

9. Your personal data

Your personal data will be processed in accordance with the linked privacy policy https://www.redwood.gdn. To

10. Compensation

10.1. You are responsible for any loss or damage we may suffer as a result of your violation of these terms and conditions. You also agree to defend, compensate and protect us and our related companies, managers, directors, employees and agents from any and all claims, losses, and liabilities arising from your use and access to Lazada content services or platforms. Or because you violated these terms and conditions. We can also control any matters related to your compensation, and you must cooperate with us to provide any defense and compensate us for any legal costs that may be incurred. To

10.2. If any liability, loss or damage is not excluded in Article 10.1 above, Redwood’s maximum liability to you in this regard, whether under all applicable laws related to contract, tort or other, is US$50 (or equivalent amount) ) To the extent permitted by law, the amount is in Indonesian rupiah (converted according to the foreign exchange rate of the Bank of Indonesia recorded on December 9, 2019). To

11. Limitation of Liability

11.1. The platform and all data and/or information and/or services contained in it are provided on an "as is" and "available" basis, and Redwood does not make any form of express, implied or statutory guarantee, claim or statement. In connection with the platform and/or services, including but not limited to guarantees of non-infringement of third-party rights, property rights, marketability, satisfactory quality, or fitness for a specific purpose. All data and/or information contained in the platform and/or service are for reference only. To

11.2. Without limiting the foregoing provisions, we do not guarantee that the platform and/or services or the functions contained therein will be available, accessible, uninterrupted, timely, safe, accurate, complete or free of errors and defects. If so, it will be corrected. , Or the platform and/or the server that provides it is free of viruses, clocks, timers, counters, worms, software locks, dead devices, Trojan horses, routers, trapdoors, time bombs, or any other malicious code, instructions, programs or Components. To

11.3. Redwood and all its affiliates, managers, employees, directors, agents, contractors and assigns shall not be liable for any loss (regardless of the form) (regardless of the form of litigation) caused directly or indirectly by the following: Responsible: 

(a) Access, use and/or inability to use the platform or service;

(b) Rely on data or information obtained through the platform and/or through the service. You cannot take action on such data or information without first verifying its content;

(c) System, server or connection failure, error, omission, interruption, transmission delay, computer virus or macro agent program or damaged code, destruction or other damage; and

(d) Use or visit any other website or webpage linked to the platform, even if we or our officials or agents or employees may have been notified or may have anticipated the same possibility. To

11.4. Any misunderstanding, error, damage, cost or risk of loss caused by the use of the platform and/or service is entirely borne by you, so we will not bear any responsibility.

12. Other

12.1. Any invalid, unenforceable or illegal clauses in these terms, terms of use, privacy policy and other terms and conditions that users may agree to or accept will be implemented to the extent possible in accordance with their terms, but otherwise they will It is considered disconnected. And will not affect the enforceability of other terms, the terms and/or conditions of the terms, the terms and/or conditions will continue to be valid and enforceable to the maximum extent permitted by law. To

12.2. The laws of the Republic of Indonesia will apply and govern these terms. Any dispute arising from or related to this clause, including its existence, validity, interpretation, performance, breach or termination, or any dispute arising from or related to non-contractual obligations of this clause, shall be submitted to arbitration and finally The settlement of the Indonesian National Arbitration ("BANI") is based on the BANI Arbitration Management Regulations, which are effective when the notice of arbitration is submitted. The place of arbitration is Jakarta, Indonesia. The number of arbitrators is one. The arbitration proceedings shall be conducted in English. To

12.3. Both parties hereby waive the provisions of Article 1266 of the Indonesian Civil Code, provided that the court decides to terminate the arrangement mentioned here. To

13. Explanation

13.1. In these terms:

"Content" includes sounds, sound sequences, music, text, still images, photos, movies, videos, software programs, codes, or audiovisual or combined audiovisual performance, or tactile performance or a combination thereof, you can view it from the platform, or upload To the platform, and be able to electronically create, manipulate, store, retrieve, or communicate in other ways. Content includes, but is not limited to, live content, professionally generated content, user-generated content, and comments, comments, and other user interactions posted to live content, professionally generated content, and user-generated content. To

"Redwood Content Service" means viewing, accessing or uploading any content to the platform. To

"Platform" refers to www.Redwood.gdn, Redwood iOS or Android mobile applications, or other Internet domain properties of Redwood;

"Instant streaming content" refers to the live streaming content using Redwood's live streaming tool, which can access the Internet through a platform for Redwood users. Redwood's live broadcast tool consists of a system that can broadcast video and audio content from Redwood-approved accounts to the live broadcast part of the platform in real time, and its content can be watched by all registered Redwood users. To

"Professional Created Content" means content generated by a third party commissioned or employed by Redwood to produce such content. To

"Presenter" refers to anyone who appears or appears in live content. Presenters include people who maintain (host) live content or show live content fragments. To

"Prohibited content" Any content:

(a) Violating any laws or regulations, or any other guidelines or documents issued by authorized governments or regulatory agencies;

(b) Violating the regulations on communications and multimedia content applicable to Indonesia;

(c) The prohibited content specified in Article 5;

(d) Violating Redwood's community policy; or

(e) Redwood has absolute discretion to consider that it is not suitable for the platform. To

"Sellers" refer to sellers who use the platform to sell goods to buyers, including third-party sellers. Redwood can also become a "seller" of certain products. To

"Service" refers to the use of any service, information or function provided by Redwood within the platform. Unless otherwise stated, any reference to the platform in these terms must include the service or any part of it. To

"Terms" means these terms and conditions. These terms will be read together with the terms of use on https://www.redwood.gdn, which is an agreement between you and us on the use of the platform and services. If there is a conflict between these terms and the terms of use, these terms shall prevail. To

"Third-party sellers" refer to sellers who are licensed by Redwood to use the platform and/or services to sell goods to buyers, excluding Redwood. To

"User-generated content" refers to content that is generated by a buyer or seller and uploaded or viewed on the platform. To

"User" means any registered user of the platform